These Terms and Conditions constitute a legally binding agreement between you and wowbet governing your access to and use of the wowbet online casino and sports betting platform. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These Terms and Conditions ("Terms", "Agreement") govern the relationship between wowbet ("the Platform", "we", "us", "our") and any individual ("you", "the User", "the Player") who accesses, browses, registers on, or uses the wowbet website and its associated services, including but not limited to sports betting, live casino games, slot games, rummy, and the wowbet VIP Club.
By creating a wowbet account, completing the registration process, or making a deposit, you irrevocably acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not accept these Terms in their entirety, you must immediately cease using the wowbet platform and close your account if one has been created.
These Terms should be read alongside the wowbet Privacy Policy and any game-specific rules or promotional terms that may be published separately on the platform. In the event of any conflict between these Terms and a specific promotional document, the specific promotional document shall take precedence only in respect of that promotion and only to the extent of the inconsistency.
Access to and use of the wowbet platform is strictly restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during which they hold an active wowbet account:
wowbet reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation within a reasonable period specified by wowbet may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals pending verification. No funds will be forfeited solely on the grounds of an unverified account where verification has been requested but not yet received, provided the player cooperates promptly.
Each eligible individual may hold one single wowbet account. The creation of duplicate or multiple accounts by the same individual — whether using different names, contact details, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms. wowbet employs technical and manual fraud detection procedures to identify duplicate accounts. Upon discovery, all duplicate accounts will be closed, and the balance in each duplicate account may be forfeited.
When registering a wowbet account, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, mobile phone number, and payment method details. You represent and warrant that all information submitted during registration and at any subsequent point is true, accurate, current, and not misleading.
wowbet operates a Know Your Customer ("KYC") process. You may be required to submit one or more of the following documents to verify your identity and address before withdrawals are processed:
wowbet may also request confirmation that the payment method used for deposits is registered in your own name. Deposits from or withdrawals to payment methods registered to a third party are not permitted.
All wowbet accounts are denominated in Bangladeshi Taka (BDT). Deposits, withdrawals, wagers, winnings, and bonus balances are all displayed and processed in BDT. wowbet does not currently support multi-currency accounts. Any funds received in a foreign currency via an international payment method will be converted to BDT at the prevailing exchange rate at the time of the transaction; the applicable rate will be displayed at the time of deposit.
You are solely responsible for maintaining the confidentiality of your wowbet account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person under any circumstances. wowbet staff will never ask you for your password via any communication channel.
You agree to notify wowbet immediately if you become aware of or suspect any unauthorised access to your account, any unauthorised use of your credentials, or any security breach affecting your account. wowbet can be contacted via the support email address provided on this website. Upon receiving such a notification, wowbet will take reasonable steps to secure your account, which may include temporarily suspending it pending investigation.
wowbet shall not be liable for any loss or damage arising from your failure to comply with the security obligations set out in this section, including losses resulting from unauthorised access to your account that occurred prior to you notifying wowbet of the security breach. All activity conducted through your account credentials will be deemed to have been carried out by you unless you can demonstrate to wowbet's reasonable satisfaction that a third party gained access to your account without your knowledge or consent.
wowbet accepts deposits in BDT via the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), Upay, Visa, and Mastercard. The minimum and maximum deposit amounts for each payment method are displayed on the deposit page within your account. Deposits are credited to your wowbet balance upon successful confirmation from the relevant payment provider.
All deposits must be made from a payment account registered in your own name. Deposits from payment accounts held by a third party are not permitted and may result in the funds being held pending investigation, the closure of your account, and the return of the deposit to the originating payment account where technically possible.
Withdrawal requests are processed to the same payment method used for your most recent qualifying deposit, subject to KYC verification being completed satisfactorily. The minimum withdrawal amount and any applicable processing timeframes are displayed in the withdrawal section of your account dashboard.
wowbet reserves the right to request additional verification documentation before processing any withdrawal request. Processing times may vary depending on the payment method and the completeness of your KYC documentation. wowbet targets processing of verified withdrawal requests within two (2) Business Days, where a Business Day is defined as Monday to Friday, 09:00–18:00 Bangladesh Standard Time (BST, UTC+6), excluding public holidays observed in Bangladesh.
wowbet reserves the right to refuse or reverse any deposit or withdrawal transaction that it reasonably suspects to be fraudulent, associated with money laundering or other financial crime, or in breach of these Terms. In such circumstances wowbet will endeavour to return funds to the originating payment method and may report the matter to the relevant authorities in accordance with applicable law.
wowbet may from time to time offer bonuses, free bets, cashback offers, reload promotions, VIP rewards, and other promotional incentives to eligible players. All bonuses and promotions are subject to the specific terms and conditions published alongside each individual offer, including any applicable wagering requirements, minimum odds restrictions, game contribution percentages, maximum bet limits, and expiry periods.
General principles applicable to all wowbet bonuses unless stated otherwise in the specific promotion terms include:
All bets and wagers placed on the wowbet platform are subject to the specific rules applicable to each product, sport, or game. These rules are published within the relevant section of the platform and form part of these Terms by reference. By placing a bet or wager, you confirm that you have read and understood the applicable rules for that product.
Pre-match and in-play sports bets are settled in accordance with the official result declared by the relevant governing body (e.g., the Bangladesh Cricket Board for BPL matches, the International Cricket Council for ICC T20 World Cup events). wowbet reserves the right to void bets in circumstances including but not limited to: technical errors in odds compilation, abandonment of an event prior to the minimum period required for settlement, or confirmed match-fixing findings by the relevant governing body.
Casino games and slot titles are provided by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules, return-to-player percentages, and pay table information for each game are available within the game itself. Technical malfunctions in any game will void all affected bets. wowbet shall not be liable for losses arising from a player's misunderstanding of a game's rules or mechanics.
Rummy games on the wowbet platform are governed by the specific rummy rules published in the Rummy section. wowbet's Rummy lobby offers Points Rummy, Pool Rummy, and Deals Rummy formats. By entering any rummy game, you confirm that you understand and accept the applicable format rules.
The following conduct is strictly prohibited on the wowbet platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent account closure, forfeiture of all balances, and/or referral to the relevant law enforcement or regulatory authorities:
wowbet is fully committed to the promotion of responsible gambling practices. We recognise that gambling carries a risk of addiction for a minority of players, and we take our duty of care to our player community seriously. wowbet provides a suite of responsible gaming tools accessible through your account settings, including:
If you believe that your gambling may be becoming problematic, we urge you to contact the wowbet support team immediately. Our support team is available 24/7 and can assist you in activating any of the responsible gaming tools listed above. For independent support and guidance, please refer to our dedicated Responsible Gaming page.
All content on the wowbet platform, including but not limited to the wowbet brand name and logo, website design, layout, graphics, text, software, databases, and game content, is the intellectual property of wowbet or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes, subject to full compliance with these Terms.
You may not copy, reproduce, modify, distribute, publicly display, create derivative works from, or otherwise exploit any content from the wowbet platform without the prior written consent of wowbet. Any unauthorised use of wowbet's intellectual property may result in civil and/or criminal liability.
To the fullest extent permitted by applicable law, wowbet shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or any other intangible losses, arising out of or in connection with your use of or inability to use the wowbet platform.
wowbet's aggregate liability to you for any claim arising out of or in connection with these Terms or the platform shall not exceed the total amount deposited by you into your wowbet account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.
wowbet does not warrant that the platform will be available at all times, free from interruptions, errors, or defects. We make no representations regarding the outcome of any gambling activity, the accuracy of odds, or the availability of specific games or markets at any given time. The platform is provided on an "as is" and "as available" basis.
wowbet collects, stores, processes, and uses your personal data in accordance with its Privacy Policy, which is available at wowbet Privacy Policy and is incorporated into these Terms by reference. By accepting these Terms, you also confirm that you have read and understood the Privacy Policy and consent to the collection and processing of your personal data as described therein.
wowbet implements industry-standard technical and organisational security measures to protect your personal and financial data, including 256-bit SSL encryption for all data transmitted between your device and the wowbet platform. However, no method of electronic transmission or storage is entirely secure, and wowbet cannot guarantee absolute security of your data.
wowbet reserves the right to amend, update, or replace these Terms at any time by publishing a revised version on the platform. We will endeavour to provide reasonable notice of material changes via a prominent notice on the platform or by email to the address registered to your account. The revised Terms will take effect on the date specified in the updated document, which will not be earlier than seven (7) days after publication except where changes are required by law or regulatory requirement, in which case they may take effect immediately.
Your continued use of the wowbet platform after the effective date of revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may close your account in accordance with Section 14 below.
You may close your wowbet account at any time by contacting the customer support team via the email address listed on this website. Upon receiving a closure request, wowbet will process any pending withdrawal of your remaining real-money balance to your verified payment method, subject to KYC verification being complete, and will close your account within a reasonable timeframe.
wowbet may suspend or permanently close your account at any time, with or without prior notice, if: you breach any provision of these Terms; we are required to do so by applicable law or a regulatory authority; we reasonably suspect fraud, money laundering, or other criminal activity associated with your account; or we reasonably determine that continuing to provide services to you would expose wowbet to legal, regulatory, or reputational risk.
Upon termination of your account by wowbet for breach of these Terms, any balance remaining in your account may be forfeited in whole or in part depending on the nature and severity of the breach, as determined by wowbet in its reasonable discretion. wowbet will provide written reasons for any forfeiture upon request.
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. wowbet operates with the intent to serve players who access the platform for personal, non-commercial entertainment purposes.
In the event of a dispute between you and wowbet, we encourage you to contact the customer support team in the first instance. The support team will endeavour to resolve your concern promptly and fairly. If you are not satisfied with the outcome of the support process, you may escalate the matter by submitting a formal written complaint to the email address provided in Section 16. wowbet will acknowledge formal complaints within five (5) Business Days and provide a full written response within twenty (20) Business Days.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of the wowbet platform, please contact us using the details below. All communications must be in English.
Please note that the email address above is provided as plain text only and is not a clickable link. Please copy the address manually into your email client when contacting us.
The principles behind these Terms reflect the commitments wowbet makes to every player on the platform
Every transaction and session on wowbet is protected by 256-bit SSL encryption. Your BDT balance, personal data, and payment information are handled according to strict security standards applied consistently across the platform.
wowbet enforces a strict minimum age of 18 years across all platform sections without exception. KYC verification is applied to all accounts, and any underage account discovered is closed immediately with deposits returned.
Deposit limits, cooling-off periods, session reminders, and self-exclusion tools are all built into every wowbet account. These tools are visible and accessible at all times — not hidden in menus or restricted to support interactions.
wowbet processes all deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, and Upay. No hidden currency conversion fees, no foreign payment intermediaries — your money stays in BDT from deposit to withdrawal.
Every wowbet bonus offer is published with clear, specific terms covering wagering requirements, eligible games, minimum odds, and expiry dates. No vague small print. If you have a question about a bonus, the support team is available 24/7.
The wowbet support team operates around the clock in Bangladesh Standard Time. Whether your question is about these Terms, a payment, a game rule, or a responsible gaming tool, a knowledgeable team member is available every hour of every day.
Now that you've reviewed the Terms and Conditions, discover everything the wowbet platform has to offer — from live cricket betting to an exclusive Black Diamond VIP Club.
18+ only. Please gamble responsibly.